What is An Exclusive Wildlife Stay? Find out on the Exclusive Wildlife Stays Information Page...
If you prefer talking with someone, or you are having difficulties with the online booking page we are very happy to answer your questions by phone or to do a phone booking with you. You can contact us on (03)53566309 or by email or use our Enquiry Form.
- Exclusive Wildlife Stays - Cancellation Policy
links back to Exclusive Wildlife Stays - Tariffs page and Exclusive Wildlife Stays - Tariffs for Long Weekends and Holidays
For all Exclusive Wildlife Stays, full payment is required to confirm a booking.
EXCLUSIVE WILDLIFE STAYS - CANCELLATION POLICY
As part of your Exclusive Wildlife Stay,
we close off our booking diary for all other bookings for the dates of your Exclusive Wildlife Stay.
Because of this our cancellation policy is quite strict and is not open for negation or reconsideration because of unforeseen or tragic circumstances.
Please think about taking out Travel Insurance:
To cover for the loss of your booking fees for an Exclusive Wildlife Stay, should you have to cancel, we highly recommend you look at taking out travel insurance for your Exclusive Wildlife Stay.
If you cancel your Exclusive Wildlife Stay for non-peak season:
(For nights outside of the Victorian and South Australian School Holiday Periods,
the Melbourne Cup Week Hi-Peak Period and long weekend hi-peak periods)
1a) Up until 3 months prior to the arrival date of your booking, there is a 50% cancellation fee**
or a 25% cancellation fee should you transfer your Exclusive Wildlife Stay Booking to other dates***
1b) From 3 months prior to the arrival date of your booking, the cancellation fee is 100%
and the booking cannot be transferred to new dates**
1c) Exclusive Wildlife Stay bookings cannot be transferred to another person or entity.
1d) Up until 3 months prior to the arrival date of your booking, for each person of a group that cancels
(where the remaining group size after the cancellation of individuals would be 4 or more people)
there is a 50% cancellation fee of the portion of fees that is for that person (or people)**
1e) For each person of a group that cancels where the groups size is 4 or less people, there is no refund,
as the minimum price for an Exclusive Wildlife Stay is for a group of up to 4 people.
1f) From 3 months prior to the arrival date of your booking, for each person of a group that cancels
there is a 100% cancellation fee of the portion of fees that is for that person (or people)**
1g) Up until 3 months prior to the arrival date of your booking, for each night that is cancelled
(where the remaining number of nights after the cancellation of nights would be 2 or more nights)
there is 50% cancellation fee for the portion of fees that is for the cancelled nights.
1h) Exclusive Wildlife Stays are a minimum of 2 nights. You cannot cancel 1 night of a 2 night stay.
If you were to do so the cancellation fee is 100%.
1i) From 3 months prior to the arrival date of your booking, for each night that is cancelled there is a 100% cancellation fee
of the portion of fees that is for the cancelled nights.**
FOR CONDITIONS ** and *** PLEASE SCROLL TO NEAR THE BOTTOM OF THIS PAGE
Calling on mass each Winter and Spring each year – The Southern Brown Tree Frog:
Of the 8 or 9 species of native Australian frogs we have at Redman Bluff Wetlands and Grampians Paradise, the Southern Brown Tree Frog is the only tree frog,
and as such the only one that can climb. So if you see a small frog on a door or window, or half way up a wall it’s going to the Southern Brown Tree Frog.
If you cancel your Exclusive Wildlife Stays for peak and mid-season times
for nights within the Victorian and South Australian school holiday peak periods
and South Australian school holidays during mid-season
(For nights that are not long weekend hi-peak periods, not Easter Long Weekend Hi-Peak Period, not the Melbourne Cup Week Hi-Peak Period and not the Christmas to Wednesday after New Year Hi-Peak Period)
2a) Up until 6 months prior to the arrival date of your booking, a 50% cancellation fee**
or a 25% cancellation fee should you transfer your Exclusive Wildlife Stay Booking to other dates***
2b) From 6 months prior to the arrival date of your booking, the cancellation fee is 100%
and the booking cannot be transferred to new dates**
2c) Exclusive Wildlife Stay bookings cannot be transferred to another person or entity.
2d) Up until 6 months prior to the arrival date of your booking, for each person of a group that cancels
(where the remaining group size after the cancellation of individuals would be 4 or more people)
there is a 50% cancellation fee of the portion of fees that is for that person (or people)**
2e) For each person of a group that cancels where the groups size is 4 or less people, there is no refund,
as the minimum price for an Exclusive Wildlife Stay is for a group of up to 4 people.
2f) From 6 months prior to the arrival date of your booking, for each person of a group that cancels
there is a 100% cancellation fee of the portion of fees that is for that person (or people)**
2g) Up until 6 months prior to the arrival date of your booking, for each night that is cancelled
(where the remaining number of nights after the cancellation of nights would be 2 or more nights)
there is 50% cancellation fee for the portion of fees that is for the cancelled nights.
2h) Exclusive Wildlife Stays are a minimum of 2 nights. You cannot cancel 1 night of a 2 night stay.
If you were to do so the cancellation fee is 100%,
2i) From 6 months prior to the arrival date of your booking, for each night that is cancelled there is a 100% cancellation fee
of the portion of fees that is for the cancelled nights.**
FOR CONDITIONS ** and *** PLEASE SCROLL TO NEAR THE BOTTOM OF THIS PAGE
Autumn 2014: One of two species of large white parrot or Cockatoo, the Long-billed Corella"s are highly intelligent social birds that can live up to 50 years of age.
For much of each year they are present at the camping ground in numbers of between 20 and 200 birds.
For Exclusive Wildlife Stays on all long weekend hi-peak periods as well as:
Easter Long Weekend Hi-Peak Period, the Melbourne Cup Week Hi-Peak Period
and the Christmas to Wednesday after New Year Day Hi-Peak Period
3a) Up until 12 months prior to the arrival date of your booking, a 50% cancellation fee**
or a 25% cancellation fee should you transfer your Exclusive Wildlife Stay Booking to other dates***
3b) From 12 months prior to the arrival date of your booking, the cancellation fee is 100%
and the booking cannot be transferred to new dates**
3c) Exclusive Wildlife Stay bookings cannot be transferred to another person or entity.
3d) Up until 12 months prior to the arrival date of your booking, for each person of a group that cancels
(where the remaining group size after the cancellation of individuals would be 4 or more people)
there is a 50% cancellation fee of the portion of fees that is for that person (or people)**
3e) For each person of a group that cancels where the groups size is 4 or less people, there is no refund,
as the minimum price for an Exclusive Wildlife Stay is for a group of up to 4 people.
3f) From 12 months prior to the arrival date of your booking, for each person of a group that cancels
there is a 100% cancellation fee of the portion of fees that is for that person (or people)**
3g) Up until 12 months prior to the arrival date of your booking, for each night that is cancelled (where the remaining number
of nights after the cancellation of nights would equal or be greater than the minimum number of nights****)
there is a 50% cancellation fee for the portion of fees that is for the cancelled nights.
3h) For Exclusive Wildlife Stays that are equal to or less than the minimum number of nights****,
if you reduce the number of nights you will stay, there is a 100% cancellation fee for each night you cancel.
Also Exclusive Wildlife Stays are a minimum of 2 nights. You cannot cancel 1 night of a 2 night stay.
If you were to do so the cancellation fee is 100%.
3i) From 12 months prior to the arrival date of your booking, for each night that is cancelled there is a 100% cancellation fee
of the portion of fees that is for the cancelled nights.*
FOR CONDITIONS ** and *** PLEASE SCROLL TO NEAR THE BOTTOM OF THIS PAGE
**** Minimum number of nights for Exclusive Wildlife Stays:
Victorian Labour Day Long Weekend (Thursday before Labour Day to Labour Day Monday holiday - early March)
there is 3 night minimum stay. You can stay 2 nights but the total price will be the same as for 3 nights.
For the Easter long weekend (Thursday before Easter Saturday to Easter Monday) there is a 5 night minimum stay for Exclusive Wildlife Stays.
You can stay 2, 3 or 4 nights but the total price will be the same as for a 5 night stay.
Anzac Day Long Weekend (Anzac day holiday is 25th April)
there is 3 night minimum stay. You can stay 2 nights but the total price will be the same as for 3 nights.
Kings Birthday Long Weekend (Thursday before the Kings Birthday Day to Kings Birthday Monday holiday - early June)
there is 3 night minimum stay. You can stay 2 nights but the total price will be the same as for 3 nights.
AFL Grand Final Long Weekend (usually last weekend in September)
there is 3 night minimum stay. You can stay 2 nights but the total price will be the same as for 3 nights.
For the Melbourne Cup Week (Thursday before the first Tuesday in November to Thursday after the first Tuesday in November)
there is 4 night minimum stay. You can stay 2 or 3 nights but the total price will be the same as for 4 nights.
South Australia Labour Day Long Weekend (First weekend in October.)
there is 3 night minimum stay. You can stay 2 nights but the total price will be the same as for 3 nights.
Christmas Eve (24th December) to the Wednesday after New Year Hi-Peak Period - Minimum Stay:
there is a 3 night minimum stay.
You can stay 2 nights but the total price will be the same as for 3 nights.
Australia Day Long Weekend (Australia Day is 26th January)
there is 3 night minimum stay. You can stay 2 nights but the total price will be the same as for 3 nights.
At all other times there is a minimum stay of 2 nights for Exclusive Wildlife Stays.
You cannot book a 1 night Exclusive Wildlife Stay – why?
Our experience shows that it takes time to settle into the rhythm of the ecosystem and get to experience the best
of the Grampians Paradise Wildlife.
Longer stays (than the minimum number of nights) are also possible, welcomed and are very much worthwhile.
Early Summer 2016: Every year there are multiple visits from by Echidnas to Grampians Paradise, as they do their rounds of their large home range
while on the search for ants and termites to eat.
No Show
4a) If you do not arrive for your Exclusive Wildlife Stay, the cancellation fee is 100%
Late arrival or Early Departure
5a) If you arrive a day or days late, the cancellation fee is 100% of the fees for the nights you were not at Grampians Paradise for your Exclusive Wildlife Stay.
5b) If you leave early, the cancellation fee is 100% of the fees for the nights you were not at Grampians Paradise for your Exclusive Wildlife Stay.
** CANCLATIONS DUE TO INCLEMENT WEATHER or NATIONAL PARK CLOSURE:
** Inclement Weather and National Park Closure: No refunds will be given outside of our terms and conditions due to bad weather or any part of the Grampians National Park being closed.
Refunds will only be given if: (1) Public roads to the camping ground are closed by the authorities (2) Grampians Paradise is under direct threat (for example by bush fire). (3) Access to Grampians Paradise is under direct threat (for example by bush fire).
*** TRANSFERRED BOOKINGS OR TRANSFERRED TARIFFS (or bookings set up using a credit from a cancelled booking):
*** a) Transferred tariffs (including when set up using a credit from a cancelled booking) can only be used for 1 single stay, and that stay must be within a 10 month period from the arrival date of the original booking, during mid, shoulder and low seasons (subject to availability).
*** b) Any credit left over after transferring to a new booking will be forfeited - a cancellation fee equalling the remaining credit (after making the new booking) will be charged.
*** c) If a booking that has been transferred (or set up using a credit from a cancelled booking) is subsequently cancelled, the cancellation fee is 100%.
*** d) A booking that has been transferred (or set up using a credit from a cancelled booking) cannot be transferred a second time to new dates.
*** e) If a booking that has been transferred (or set up using a credit from a cancelled booking) is changed to a smaller number of nights, or to less people or anything that reduces the value of the booking, the cancellation fee equals the reduction in value of the booking.
*** f) The tariff for a transferred booking (or a booking set up with a credit from a cancelled booking), is as per the rates for a new booking for the chosen dates as listed on www.grampiansparadise.com.au at the time of the transfer, or at time of making a booking using a credit from the cancelled booking.
*** g) If the tariff for the transferred booking is greater than the sum of original booking less any cancellations fees or administration fees that have been applied (or the credit held from a cancelled booking), the balance will need to paid in full to confirm the transferred booking.
*** h) Transferred tariffs are personal and absolutely not transferable to others (including other families or groups).
--aurora-australis-and-milky-way-over-redman-farm-and-grampians-paradise--ps939px-.jpg)
On the 12th May 2021 the Aurora Australis and the Milky Way could be seen over Mt. William and Redman Bluff from Redman Farm and Grampians Paradise.
Photo panorama by Michael Uthe.
Terms and conditions for bookings and stays at Grampians Paradise
(in addition to those listed on this page):
Follow these links for information on:
Exclusive Wildlife Stays information page,
and the Exclusive Wildlife Stays Welcome Package where there is more detailed information.
Stories from some of those who have experienced an Exclusive Wildlife Stay
The History of the Creation of a wildlife haven at Grampians Paradise
and the story page about my letter to David Attenborough and the letter he sent in reply
Sorry no Pets.
Rates effective 1/3/2022 (Including rates for Exclusive Wildlife Stays) and subject to change without notice.
There is some important and really useful additional informational that you need to read before making a booking to stay at Grampians Paradise Camping and Caravan Parkland in our Terms and Conditions. We have written and formatted our terms and conditions so that they are easy to read and understand. The terms and conditions information includes information on how you can pay, deposits, what to do if you need to cancel or change the details of your booking, night time noise restrictions after 11:00pm, when and where you can have camp fires and lots of other useful information. Click here to read our terms and conditions.
Grampians Paradise offers a retreat from the pressures of busy life — a place to relax and to relate to a rich and varied country environment. You can take time to sit and enjoy the views of lakes and mountains and listen to and watch the native Australian birds and animals.